Shipping & Returns

Shipping Policy

We are pleased to offer standard ground shipping for all orders within Canada and standard ground or air shipping for international orders. Please note that delivery times may vary, and we appreciate your understanding.

It is important to be aware that delivery times may fluctuate based on factors such as location, customs procedures, and unforeseen circumstances. We are committed to processing and dispatching your order promptly, and we appreciate your patience as your package makes its way to you.

For any specific inquiries regarding shipping or to discuss alternative shipping options, please feel free to contact our customer service at rorytheredsidedace@gmail.com.

Thank you for choosing Streamside Stories for your purchase. We value your trust and are dedicated to ensuring a positive shopping experience.

Best Regards,

Streamside Stories

Return & Exchange Policy

Due to the nature of our products, we regret to inform you that we do not accept returns or exchanges. We strive to provide accurate descriptions and images of our ecology books for kids to facilitate informed purchasing decisions.

However, we understand that unforeseen circumstances may arise during shipping. In the event that your book arrives damaged, kindly reach out to us at rorytheredsidedace@gmail.com within 48h of receiving your order.

We appreciate your understanding and cooperation in ensuring your satisfaction with our products.

Thank you for choosing Streamside Stories. We value your support and are committed to addressing any concerns you may have.

Best Regards,

Streamside Stories